If you are Unable to find the Citrix WorkSpace App running on your MAC and if you want to forcefully quit Press Cmd + Alt + Escape to see the Force Quit Applications menu. This will show running apps, and lets you force-quit them if necessary - just highlight the Citrix WorkSpace App and click Force Quit. Citrix Workspace App Earlier Versions of Workspace app for Mac Subscribe to RSS notifications of new downloads. Workspace app for Mac. Citrix Workspace app 2102 for Mac. For USB redirection purposes, Citrix Workspace app for Mac handles a SMART board the same as a mouse. The product supports optimized virtual channels with USB 3.0 devices and USB 3.0 ports. For example, a CDM virtual channel is used to view files on a camera or to provide audio to a headset.

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Having the same issue connecting Workspace app on macOS Catalina. 'Citrix Workspace cannot connect to the server. Check your network connection.' MacOS Catalina 10.15.4 and Workspace App 20.02.0.5. And other Mac with Workspace app 19.12.0.23 It has to be an issue with the latest Catalina updates. Citrix Workspace app for Mac overview High performance web and self-services access to virtual apps and desktops. Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox.

Information for the following devices:

Important Information for All Devices

This device is yours to use until the due date. Upon return, all information will be erased and the device will be prepared for another person.

Files cannot be recovered, so please use cloud storage whenever possible.

Please see Access a CLICC Virtual Desktop in order to access CLICC licensed software.

If you have a problem with a MiFi or Windows laptop with a label resembling FAC123, please contact the campus IT Support Center.

If you have a problem with a MacBook, ChromeBook or HP EliteBook (with a barcode that does not resemble FAC123), then submit a ticket for support to the Library Service Desk.

Power on and go through Setup Assistant. Set a username and password for logging onto the computer.

Additional settings are available in System Preferences.

macOS password must:

• Be at least eight characters in length
• Contain at least one letter and one number

We recommend signing in with a personal Apple ID in order to utilize the Mac App Store, but it is not required.
Some software, including Microsoft Office, is available through an application called Self Service, or install on your own.

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Anti-virus, campus VPN, Citrix Workspace, and Zoom will be automatically installed.

If you experience a problem where the computer gets stuck on the Remote Management page, please follow the instructions on How to Restore a MacBook Computer to Factory Settings.

Power on and go through Setup Assistant, including setting a passcode.

Additional settings can be set in the Settings apps.

Passcode must:

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• Be more than 6 character
• Not contain repeating, ascending, and descending character sequences

We recommend signing in with a personal Apple ID in order to utilize the App Store.
If you do not wish to use an Apple ID, use Self Service to install a number of free apps.

Zoom will be automatically installed.

Power on and go through Windows user set up.

If you wish to use a local account instead of a Microsoft account to log in, choose 'Domain Join instead' on the account creation screen.

UCLA students can sign up for a Microsoft 365 account here: Registering for Microsoft Office 365 Education (ProPlus)

Windows password must:

• Not contain the user's account name or parts of the user's full name that exceed two consecutive characters
• Be at least eight characters in length
• Contain characters from three of the following four categories:
  • English uppercase characters (A through Z)
  • English lowercase characters (a through z)
  • Base 10 digits (0 through 9)
  • Non-alphabetic characters (for example, !, $, #, %)

Antivirus, Microsoft Office, Microsoft Edge, Mozilla Firefox, Google Chrome, Zoom, campus VPN, and Citrix Workspace are preinstalled. Install additional software on your own.

The Chromebook uses a managed guest account to log on, and will erase all locally stored data upon logout or shutdown. Therefore, we recommend you back up data often and only use sleep mode, which you may enter simply by closing the Chromebook lid.

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CLICC Chromebooks come with Cisco AnyConnect (client for UCLA VPN), Citrix Workspace (client for CLICC Virtual Desktop), and Zoom installed. Install additional Chrome OS software on your own.

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UCLA students can sign up for a Microsoft 365 account, which will provide them access to Office applications via a browser, here: Registering for Microsoft Office 365 Education (ProPlus).

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For more info. on how to use Chrome OS on CLICC Chromebooks, see Chrome OS Basics.

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