Verify that users have activated accounts in Control Hub, and they should be successfully registered to Unified Communications Manager or Webex Calling for making calls.
Make sure your users have the Webex app.
Make sure you have Administrator rights for Microsoft Teams.
Make sure users' phone numbers are updated in the Azure Active Directory.
Webex Teams Admin Guide
Webex Microsoft Teams
| 1 | Go to Microsoft Teams Admin Center . | ||
| 2 | From the menu on the left, click Teams Apps > Manage Apps . | ||
| 3 | In the search box, search for | ||
| 4 | Toggle on the app status to Allowed . | ||
| 5 | From the menu on the left, go to Teams apps > Permission policies . | ||
| 6 | Select the policy for your organization, and make sure Third Party apps is set to Allow all apps . | ||
| 7 | From the menu on the left, select Teams apps > Setup policies . | ||
| 8 | Select the policy for your organization. | ||
| 9 | Click Add > Add Apps , then search for | ||
| 10 | Click Save .
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Webex Teams Administration Center
Sign in to Webex Teams for group chat, video calling, and sharing documents with your team. It's all backed by Cisco security and reliability. WebEx Teams is an application that allows a group of users to have access to video meetings, group messaging, file sharing, and whiteboarding. This technology provides advanced security for data, files and conversations. Please note that WebEx is a division of Cisco. This entry covers the Desktop Edition of this technology and not any mobile. We would like to show you a description here but the site won’t allow us. Webex Teams Status not visible by daniel.knapp on 07:47 AM Latest post on 11:56 AM by Sebastian Leuser 9 Replies 1608 Views. Call someone on Webex. You can call anyone with a Webex account without any additional plans or services. If you’re connected to each other in Webex, you can call them on Webex. These are special types of calls that let you add guests to the call, share your whiteboard, and share your screens.